Communication is a key piece of leadership and creating an environment that works well together. How do your communication skills rank with those around you? This day develops powerful verbal communication skills and listening skills that will help you to get the right results the first time.

Topics covered….
· The different types of verbal communication.
· A listening technique that will help you to solve and resolve any situation in 3-5 minutes.
· The different types of personalities and how they communication with each other.
· The different generations in the workforce today and the impact of their communication styles.
· Exercising Influence (one or two day version)

Participants receive copy of Exercising Influence materials, MBTI assessment, copy of Power Phrases by Meryl Runion