Performance management is part of the growth process a leader experiences and needs to have a good solid foundation in before taking on their associates. People need to believe that their leaders have their best interests at heart. Performance management gives leaders a chance to match talent, skills and abilities to performance and create associates who deliver their highest and best contributions on a daily basis.

Topics included:
· Dealing with bad attitudes and negativity
· Managing employee challenges ~~ different vs. difficult
· Reasons for poor performance
· Transitioning from poor performer to superstar
· Performance reviews and meetings
· Last resort: disciplining and termination

Participants receive the Employer's Resource Guide package which includes: Employers Legal Handbook and Dealing with Problem Employees.