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"Kim Lewis was awesome!"                                        "Thank you for a wonderful and informative class." Gerry

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Performance Management - 1 Day Session

Performance management is part of the growth process a leader experiences. They need to wear many hats: leader, coach, mentor and sometimes disciplinarian. A good leader has a strong foundation in these areas before taking on their associates.

One of the biggest responsibilities of an exceptional leader is coaching. Great coaches capitalize on the talents and strengths of their associates. Performance management gives leaders a chance to match talent, skills and abilities to performance and create associates who deliver their highest and best contributions on a daily basis.

People need to believe that their leaders have their best interests at heart. Are you getting the most from your people?

  • Analysis of current coaching skills
  • How to recognize and develop the talent in your associates
  • Phases of coaching
  • Reasons for poor performance
  • Dealing with bad attitudes and negativity
  • Delegation
  • Motivation
  • Managing employee challenges ~~ different vs. difficult
  • Transitioning from poor performer to superstar
  • Performance reviews and meetings
  • Last resort: disciplining and termination

Call 208.989.5102 for more information

 
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